Shop is for international customers! Please go to Philippine Order Form Page for PH residents.
Shop is for international customers! Please go to Philippine Order Form Page for PH residents.

FAQ

This shop is for customers residing outside the Philippines. For Philippine residents or those with a Philippine shipping address, please shop using this form. 

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Ships from the Philippines via Asendia and PHLPOST(only for South Asia and Southeast Asia). In-stock orders are dispatched to my courier every Wednesday and will be processed in 2-3 business days. 

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Estimated Transit Time:
Asia-10-14 days
America and Europe: 20-30 days

*You will be notified if there are any delays due to weather/change in customs policy/holiday delays etc.

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Cancellations

  • No cancellations for any orders with pre-order items.
  • Cancellations for instock items must be done within 48 hours upon placing the order, sale will be final if 48 hours have passed and you haven't emailed me to cancel. 
  • Please email me immdediately if there was a mistake with your order.

Preorder and Shipping

  • Manufacturing often takes 2-3 weeks. Orders with combined preorder items and in stock items will only ship out once all merch is with me. Check Pre-Order Updates page for info regarding your order. 

Customs and Taxes

  • Buyers are responsible for any customs and import taxes that may apply.

Change in Address

  • Please update me immediately if there's a change in address as I will not be liable if your package gets lost or returned to me due to a change in address.

Mail Concerns

  • Once an order is shipped, it's out of my hands and I do not offer refunds. You may track your mail through ship24 , 17track , or Asendia.

  • Please coordinate with your local post office if there are delays with your package or if your package was not able to be delivered to your chosen address. I will notify you via email if your package is in your local post office. 
  • If a shipped order bounces back to me, I will contact the customer about it. If the error is due to a wrong address/customer refusing to pay any customs fee, you'll have to shoulder the shipping fee again. 
  • Please email me and I'll help you! However, if the fault is due to the post office's negligence, I will not offer a refund. 


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If you have any more questions or concerns email me at [email protected]